Shipping Information

  • Order processing time

Orders are processed within [1–3] business days (excluding weekends and holidays). During peak periods, processing may take longer.

  • Shipping rates & delivery estimates

Shipping charges are calculated at checkout. Delivery estimates depend on the carrier and service selected at checkout and begin once the order has shipped.

  • Order tracking

Once your order ships, you will receive a shipment confirmation email with tracking information (when available).

  • Shipping restrictions

We currently ship to: [USA only / USA + select countries]. We do/do not ship to P.O. boxes (if applicable): [Yes/No].

  • Damages, missing, or lost packages

If your order arrives damaged, contact us within [48–72 hours] with photos of the item and packaging so we can help. If a package appears lost, contact us and we will work with the carrier to investigate.

Contact

Email: [support@toricandles.com]
Business address: [Full address]