Shipping Information
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Order processing time
Orders are processed within [1–3] business days (excluding weekends and holidays). During peak periods, processing may take longer.
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Shipping rates & delivery estimates
Shipping charges are calculated at checkout. Delivery estimates depend on the carrier and service selected at checkout and begin once the order has shipped.
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Order tracking
Once your order ships, you will receive a shipment confirmation email with tracking information (when available).
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Shipping restrictions
We currently ship to: [USA only / USA + select countries]. We do/do not ship to P.O. boxes (if applicable): [Yes/No].
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Damages, missing, or lost packages
If your order arrives damaged, contact us within [48–72 hours] with photos of the item and packaging so we can help. If a package appears lost, contact us and we will work with the carrier to investigate.
Contact
Email: [support@toricandles.com]
Business address: [Full address]